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Basseterre

Sunday, July 26, 2026

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- Basseterre Lions Club Pays Courtesy Visit to Governor-General Dame Marcella Liburd
  St. Kitts and Nevis concludes aquaculture training workshop under Shrimp and…
  Security Forces United FC to Host 3rd Annual Awards Ceremony
  Kim Collins Athletics Stadium Reopens for Training and Track Events
  Prime Minister Pays Tribute to Venezuela Earthquake Victims

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SKN News

Saint Kitts & Nevis
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Latest News

St Kitts and Nevis Olympic Team Set for Action at CAC Games 25th July 2026
St. Kitts and Nevis Names Alexander Caines and Shamarie Newton for Commonwealth Games 25th July 2026
PM Drew Welcomes Continued Decline in Crime Across the Federation 25th July 2026
Basseterre Lions Club Pays Courtesy Visit to Governor-General Dame Marcella Liburd 25th July 2026
SCASPA Strengthens Customer Service with Accessibility Training Programme 25th July 2026

EDITOR PICKS

St. Kitts and Nevis Names Alexander Caines and Shamarie Newton for...

Saint Kitts & Nevis 25th July 2026

PM Drew Welcomes Continued Decline in Crime Across the Federation

Saint Kitts & Nevis 25th July 2026

St Christopher Air and Sea Ports Authority has taken a major step towards accessibility. Sea Ports operations across the organisation, together with Robert L. Bradshaw International Airport is participating in the training programme co-ordinated jointly by the St. Christopher Air & Sea Ports Authority (SCASPA) and the St. Kitts Tourism Authority (SKTA). The training programme was attended by 60 participants from the St. Christopher Air & Sea Ports Authority (SCASPA)'s Security and Customer Service teams. Notably, the training ran for three days with the aim to provide Service excellence Training. The workshop was facilitated by Goldha Franks, Training Manager at the St. Kitts Tourism Authority (SKTA). The Authorities have shared with the people of the island workshop sessions. The programme also covered key areas including customer service excellence, effective communication, conflict resolution, teamwork, and collaboration. SCASPA said the participants also had the opportunity to talk about the advantages and challenges of delivering quality customer service. During the three day workshop, the participants talked about several practical approaches to handling diverse customer needs and situations. "As frontline employees, we reminded participants of the important role they play in shaping the arrival and departure experience of passengers while maintaining the necessary operational and security procedures," SCASPA said. three-day Service excellence Training Programme placed significant focus on disability awareness. Thep participants learned about accessibility and inclusive customer service. Representatives of the St. Kitts and Nevis Disabilities Association, Anthony Mills and Lorenzo Jackson, shared valuable perspectives and practical guidance on respectfully and effectively assisting persons with disabilities and creating a more inclusive passenger experience. The training programme highlights SCASPA’s commitment to developing its workforce and maintaining high standards of professionalism, accessibility and service excellence across its airport and seaport operations. This is a major milestone for the people of the island as well as the travellers who choose St Kitts and Nevis for their vacations. The people of the island have shared that the disability awareness aspect of the workshop was one of the most important development to come out of the three day event.

SCASPA Strengthens Customer Service with Accessibility Training Programme

Saint Kitts & Nevis 25th July 2026

PM Timothy Harris promotes Citizenship by Investment Programme in Dubai, calls...

Saint Kitts & Nevis 16th November 2021

SKN agriculture department asks to kill monkeys and feed meat to...

Saint Kitts & Nevis 7th June 2021

COVID-19 protocols to remain same for everyone including Minister in St...

Saint Kitts & Nevis 30th September 2021

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SKN News
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St. Kitts, St. Kitts & Nevis
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Phone: +1 (869) 123-4567

SKN News is an independent news site covering not only the wonderful federation of St. Kitts and Nevis but also the wider Eastern Caribbean. We also bring some of the top stories from around the world.

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Contact us: info@sknnews.com

Saint Kitts & Nevis
World
Regional
Business
Politics
Privacy Policy

Basseterre Lions Club Pays Courtesy Visit to Governor-General Dame Marcella Liburd

St. Kitts and Nevis concludes aquaculture training workshop under Shrimp and…

Security Forces United FC to Host 3rd Annual Awards Ceremony

Kim Collins Athletics Stadium Reopens for Training and Track Events

Prime Minister Pays Tribute to Venezuela Earthquake Victims

630×355

EDITOR PICKS

St. Kitts and Nevis Names Alexander Caines and Shamarie Newton for...

PM Drew Welcomes Continued Decline in Crime Across the Federation

SCASPA Strengthens Customer Service with Accessibility Training Programme

POPULAR POSTS

PM Timothy Harris promotes Citizenship by Investment Programme in Dubai, calls...

SKN agriculture department asks to kill monkeys and feed meat to...

COVID-19 protocols to remain same for everyone including Minister in St...

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